Kemmons Wilson Insurance Group are pioneers in hospitality insurance and have a trusted name in the industry and community.  Whether you own/operate one hotel or have them across the country, you have the opportunity to take comfort in knowing that we have you covered.  You can trust Kemmons Wilson Insurance Group to put together the right coverage for you.  We are a credible insurance group that has the right people in place to handle your account and give you the one on one service that you deserve.  Kemmons Wilson Insurance Group offers many products and services to help you save time and money. 

Experience the benefits of a long-term partner

You Get Quality Specialized Service

We offer you an effective response to your immediate needs, whether it be for information, policy changes or claims. Your policy will be tailored to meet your needs as well as those of your employees.  Policies can provide coverage for all lines of insurance including, but not limited to:

• General Liability
• Property
• Worker's Compensation
• Umbrella
• EPL
• Builders Risk
• Bonds
• Benefits

Our Commitment and Dedication Saves You Time

We work hard to understand your business needs. In conjunction with our insurance company partners, we have developed a nationwide network of underwriting, claims, loss control and sales specialists.

Avoiding Losses

We provide a variety of options to insureds to help them manage, control and prevent losses - tools that help you preserve your good name.Our loss control service delivers the resources to assist you with your risk management programs. Our loss control representatives have the experience and specialized expertise to provide professional loss prevention consultation and recommendations. Our loss control service not only helps to reduce losses, but can enhance productivity and company image as well. Loss Control consultation covers all lines of coverage, including:

• Property protection and fire hazard control
• Automobile and fleet loss control programs, including driver training
• Worker's compensation

Simplify and Save Time

Kemmons Wilson Insurance Group will provide property and casualty insurance that has been specially designed for the hospitality industry and provides some of the most extensive coverage in the industry. 

Claims Settled Quickly And Fairly

We make difficult times easier by allowing you to focus on your business, not on claims. Our in house claims service gives you immediate response with your first claim call. We investigate each claim thoroughly, pay meritorious claims promptly, and defend non-meritorious claims vigorously.  

Expertise in the unique types of claims made in the hospitality arena creates more efficient and responsive claims handling.

We continually strive to streamline the claim process and effectively manage the cost of claims. We encourage prompt reporting of all losses and request you report serious accidents immediately. Our focus is to get you back in business quickly should you have a covered loss.  The Relationship Manager and Account Executives each carry cell phones and email-enabled Blackberry PDA devices.  After hour phone calls are received by our call desk and in cases of urgent, time-sensitive calls can be forwarded to Account Executives for immediate attention.

Safety / Loss Control

Kemmons Wilson Insurance Group takes a different approach to safety and loss control.  While insurance company representatives complete inspections and reports, and may even offer recommendations, their primary goal is to protect the insurer's assets.  While we feel the insurer’s expertise is important, we provide hospitality specific services to provide ongoing support to our valued clients.  Kemmons Wilson Insurance Group's approach is entirely focused around the client.  Our safety professionals:

• Work closely with management and employees
• Prevent losses and improve performance
• Identify the areas that need strengthening
• Initiate corrective action plan

Claims Advocacy

The Kemmons Wilson Insurance provides Claims Advocacy Services in a manner that stands out from our competition.  While many brokers believe that simply reporting a client's claims to the insurance company in a timely manner constitutes superior service, Kemmons Wilson Insurance goes much further.  We perform an advocacy role for our clients - acting as the liaison between the carriers and the client, to streamline and enhance the claims experience.

Kemmons Wilson Insurance's claims team works on behalf of each client to ensure that the insurance company:

• Remains current on all outstanding items
• Pays legitimate claims quickly
• Challenges questionable claims
• Sets reserves properly